Returns & Exchanges

At Taos Footwear, we want you to love your purchase, which is why we offer a 30-day return policy on all unworn items in their original packaging. Whether you need a different size or a different style, we are here to make your exchange or return process as seamless as possible.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.

• 2.
  Print Your Label

  Select your reason for return and choose between a refund or an exchange; once confirmed, download and print your prepaid UPS shipping label.

• 3.
  Pack Your Shoes

  Place your unworn footwear back into its original Taos shoe box and secure it inside a shipping carton, ensuring the prepaid label is clearly visible on the outside.

• 4.
  Drop Off and Track

  Take your package to any authorized UPS drop-off location and keep your receipt; your refund or exchange will be processed within 7-10 business days of receipt at our warehouse.